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Mobile device usability

Mobile devices – opening links

  • November 28, 2022November 28, 2022
  • by Glenn

Recently, a client was having trouble with links opening on a mobile device in a useful manner. The pages were either not rendering correctly, or erroneously displaying ‘page not found’. In this case, it happened to be a Facebook page that wasn’t handling being logged out very well – a Facebook problem, not the client’s.

Facebook link - Android device

A workaround for this might be to request that the link be opened as a ‘Desktop site’ instead of the default ‘mobile view’. This is accessed from the settings for the web page, from the three vertical dots (top of the page on Chrome, bottom on Firefox). This also works on Safari (iOS/Apple devices), just from a different spot.

Safari - view Desktop site on mobile devices.
Globe - North America Mobile device usability

Around…

  • October 13, 2019April 15, 2022
  • by Glenn

Whether your technical services needs are just around the corner, or across the country – I can help!

Around the corner, or across the nation.

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Helpdesk

  • June 29, 2019April 15, 2022
  • by Glenn

Newly implemented Helpdesk Ticketing and Knowledgebase solution.

Helpdesk

 

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